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Travel Insurance

Below is a brief overview of the terms and conditions of the insurance coverage offered by Fidelity Assurance and Reinsurance Co s.a.l. For full details you are advised to download a copy of the Insurance Terms and Conditions here. Also please note that, once purchased, the policy cannot be cancelled and no refunds will be made.

General Conditions

The Voyageur Plan provided by Fidelity  is an assistance plan that covers and assists travelers anywhere in the world outside the USA, Canada, Japan & Australia in the event of a sudden illness or accident during journeys outside their country of permanent residence. It does not cover people under the age of 3 or over the age of 75 years, nor does it cover pre-existing medical conditions. 

Limits of Coverage
Evacuation and/or Medical Repatriation     Up to USD 50,000*
Repatriation of Mortal Remains     Up to USD 50,000*
Medical Expenses and Hospitalisation     Up to USD 50,000*
Sea and Mountain Rescue     Up to USD 25,000

(Note. * Total Medical related coverage is limited to USD150,000 and the deductibles per claim are USD100)

There are also a number of free services such as Travel Information, Referral to Medical Practitioners, Long Distance Medical Advice, and the Transmission of Urgent Messages to Family, plus limited coverage for flight delays.

How it Works

After confirmation of your booking from our side you will be able to login to your account, provide the necessary information for the insured persons (full names, date of birth, nationality, passport number) and download the Certificate of Coverage.

24x7 Call Center +420 2 9633 9623

In case of emergency, the first thing to do by the policyholder (or a person on his/her behalf) is to contact the Call Center within a maximum of 24 hours and obtain proper guidance.
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